Steven Van Belleghem
80 old videos with fewer than 5,000 views from this channel.
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9:58
Conversational Culture
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5:34
People as ambassadors
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1:39
Customer Loyalty is decreasing
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2:00
Doing business with the heart
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1:29
Co-Everything
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14:30
Keynote (15m): Selling without Selling
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0:41
Digital Expert Class 2014 TV episode 1: the essence of the collaborative economy
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0:33
Digital Expert Class 2014 TV Episode 3: Peter Hinssen about fluid strategies
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0:40
Digital Expert Class 2014 TV Episode 5: Steven on the future of customer relationships
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0:41
Digital Expert Class 2014 TV episode 7 Gerd Leonhard on the future of automation
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0:33
Digital Expert Class 2014 TV episode 8 Chris Clarke on consumer NOT being in control
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3:03
How the internet of things is changing customer service
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2:35
How to avoid that 2015 becomes the year of digital frustration
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2:03
Consumers want RETURN on DATA
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1:36
We live in an 'angry bird' world
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1:53
The one thing people forget in becoming extreme customer centric!
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4:17
Stop looking for 'the guy who did it'
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6:12
Targeted acts of kindness vs REAL acts of kindness
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5:22
Making time to thank customers & the future of health
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3:25
Customer Service with WhatsApp and my +1 philosophy
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2:58
Privacy is a NON issue & 3D printing case nrml
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4:02
Customer Centricity: What if a client makes a mistake & automated personal assistants
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4:40
Fun-tisize everything and the insurance case of Hi Oscar
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3:42
The Consumerization of enterprises!