How to Setup and Use Empty Preview Search Feature in Managed Jobs in Avaya Proactive Contact

537 views · Published 25 September 2012 · 12:19 · Indexed 21 September 2026

Channel: Avaya Mentor · 2012 · Science & Technology

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This video demonstrates how to Setup Empty Preview Search Feature. This feature lets the agents search for a particular customers record from the calling list based on a unique key field and dial that customer. We also talk about the two search mechanisms - HASH and LIS. Produced by Sachin Bramhe.

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