How to Setup and Use Native Voice and Data Transfer in Avaya Proactive Contact
580 views · Published 17 September 2012 · 8:08 · Indexed 3 October 2026
Channel: Avaya Mentor · 2012 · Science & Technology
This video demonstrates the NVDT feature - its setup and how to use it. NVDT feature is used in Hard Dialer version with ICB/Overflow setup. With the help of this feature an agent is able to transfer voice and screen data to another agent. Produced by Sachin Bramhe.
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