Grass-roots Led, Radiology Operations Council Actions Improve Patient and Staff Experiences
680 views · Published 6 October 2015 · 4:04 · Indexed 23 October 2026
Channel: Ohio State Wexner Medical Center · 2015 · Education
Radiology management understands that listening to your staff’s concerns and ideas can have a big impact on staff engagement, patient experience, as well as the bottom line. Radiographers, Amy Leighty and Renee Grieshop, share how incorporating volunteers from various imaging sites and imaging modalities into workgroups resulted in changes that improved both patient and staff experiences in the CT areas. The Operations Council workgroup composition is dynamic, giving all staff the opportunity to brainstorm ideas to improve issues relevant in all radiology areas. The Council creates an environment for everyone’s ideas to be considered as a potential group project.
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