2008 Honda Pilot Front Brakes after Firestone Service
2,970 views · Published 12 July 2018 · 5:23 · Indexed 26 September 2026
Channel: John Sadler's Auto Repair · 2018 · Autos & Vehicles
2008 Honda Pilot Front Brakes after Firestone Service Hi Everyone: The customer complained to Firestone Complete Auto Care that her brakes were making noise and not functioning properly after they replaced them. The customer informed me the service adviser told her to bring it back and they would do a free upgrade for her, when she picked up her vehicle she still had the same problem. She asked me to drive her vehicle and give her a second opinion. I'm so glad she did! As you can clearly see the brake pads were not installed correctly and the guide pins were sticking in the caliper housing causing the brakes to stay on all the time. By the brakes staying on all the time they will make noise, fade and overheat the brake fluid which decreases stopping power also. In closing this was a dangerous situation for this Consumer and her Family. Informed my customer I would make a video for her to show the Bureau of Automotive Repair so they can review the facts on her complaint with them. 2008 Honda Pilot Front Brakes after Firestone Service For more information be sure to visist: http://www.johnsadlersautorepair.com