Hundreds line up for refund at bike sharing company ofo's headquarters

898 views · Published 17 December 2018 · 1:00 · Indexed 2 October 2026

Channel: CGTN · 2018 · News & Politics

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Hundreds of users demanding a refund of their deposit have lined up outside the headquarters of ofo in Zhongguancun. Ofo is one of the biggest bike-sharing firms in China. Many ofo users recently complained that they had difficulty in getting a refund of their deposit of 99 to 199 yuan (around 14 to 29 U.S. dollars). Although ofo promises online refunds within 15 working days, many netizens said that ofo did not fulfill its promise. They arrived at the headquarters to request that their deposit be refunded. However, people did not receive the deposit directly at the site. They were again promised to get the money back online in three working days. #ofo #bikesharing 

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