Extreme customer commitment at Google

3,181 views · Published 16 February 2016 · 6:20 · Indexed 24 September 2026

Channel: Steven Van Belleghem · 2016 · People & Blogs

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Google is an amazing company. Recently we heard a talk on customer commitment at Google. I was really inspired by that, so I want to share those insights with you. It is a story on commitment, decision making, innovation to make sure the whole system just works. They don't have a customer service or support team, they just create stuff that works. Check out the video to see how far their commitment goes and try to apply it in your company.

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