National Bank Customer says 6 months of payments have disappeared

721 views · Published 5 September 2018 · 3:03 · Indexed 27 September 2026

Channel: Greater Belize Media | GBM · 2018 · News & Politics

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Former Employee of the National Bank of Belize is exposing irregularities at the financial institution that have left her in bad debt.  Katrina Young resigned from the National Bank of Belize in 2015.  During her tenure at the bank, Young successfully applied for two loans—one for her studies and another for a vehicle.  As an employee at the bank, Young benefited from the three percent staff interest rate or so she thought. When Young resigned, she relocated to Jamaica where she began making wire transfers to service her loan. On her return to Belize in December 2016, Young was told that she was in arrears of six thousand dollars which she says she paid in good faith. But in checking on her account, she discovered that the interest rate of her student loan was being charged at twelve percent.  Young woes were compounded when she was told that six months of her payments had vanished; the bank had no records of it. Her frustration grew when she was told the payments she was making towards the car loan had been diverted to service her student loan, leaving her in thousands of dollars in arrears. This morning, Young called the media the share her story.

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