IRCTC launches AskDisha Chatbot powered by Artificial Intelligence || News Station
2,379 views · Published 15 October 2018 · 2:24 · Indexed 23 October 2026
Channel: NEWS STATION · 2018 · News & Politics
In a yet another major initiative of technological achievement in customer service, Indian Railway Catering and Tourism Corporation Limited (IRCTC) launched AskDisha (Digital Interaction toSeek Help Anytime) - a Chatbot powered by Artificial Intelligence (AI) for improving the customer services of railway passengers and IRCTC users. A Chatbot is a special computer program designed to simulate conversation with users, over the internet. The AI-driven AskDisha will ease the process of using the services of IRCTC for users answering most of their travel related queries including trains and ticket bookings, catering-related information and other value added services. Moreover this special AI program will continuously improve its knowledge and therefore its ability to answer newer and unique questions with greater efficiency. #IRCTC #AskDisha # ArtificialIntelligence #AskDishaChatbot
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