CBN refunds N17billion to customers
114 views · Published 23 September 2014 · 0:58 · Indexed 10 November 2026
Channel: TV360 Nigeria · 2014 · News & Politics
The Central Bank of Nigeria says it has refunded over N17 billion to customers who were fraudulently charged by various banks as at August 2014. Head of Consumer Protection Department of the CBN, Hajia Khadijah Kassim, speaking at a press briefing to mark the commencement of the Financial Literacy and Consumer Awareness Campaign in Calabar Monday said the action was done following about 5, 500 complaints received from bank customers. Kassim urged customers to question any debit to their account they do not understand and report to their various banks adding that the banks have a period of thirty days to resolve the issues else they are escalated to the CBN.
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