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Soggy Storage Unit

237 views · Published 15 August 2012 · 2:25 · Indexed 23 October 2026

Channel: WTVC NewsChannel 9 · 2012 · News & Politics

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by Karen Zatkulak  A torrential downpour in July flooded sections of an East Brainerd storage facility.  But one customer tells us they were never notified, they found their belongings ruined this past weekend.The owner of East Brainerd Mini Storage tells us she no had idea some of the units had flooded, but one family wonders why everything they own sat soggy for so long.Rhonda Bowman opens drawers and sorts through nearly all her belongings.  She says most of what she's uncovered in her storage unit has been covered in mold and mildew, including furniture and clothing.  The most upsetting to Bowman is her picture albums.  She tears up as she tells us, "My son's pictures, he's almost 40 and there was water in them, mildew."She says her family is in the middle of a move and had put nearly everything they owned in a storage unit.  Then, on July 21st, it flooded.  She says marks show that the water came up about a foot, then everything sat, soggy, for three weeks.  "Ruined, it's all molded, you can't get mold off, the furniture collapsing pretty much."Bowman says while she understands that flooding can't be controlled, she doesn't understand why she wasn't notified after the storm that some possessions could have been damaged.  "The owner didn't call us, she's didn't pick up the phone and call us."But the owner told us by phone that she had no idea there had been any issue.  She says she came about a week after the heavy rains and checked her own unit, and found nothing wrong.  She says the first she heard of the flooding was from Bowman.  She says Bowman was the only one with a key, to her unit, and says customers should have checked themselves.But Bowman, left loading up their belongings for the dump, says they just want to warn others of the damages they may find.  "I just want these other people to know so they can get their stuff out because it's going to get worse the more days."The owner of the store facility tells us she is now in the process of calling every customer to let them know of the issue.  She says she doesn't live in the area, and had no way to know that any of the units had been flooded.

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