Look Who it Was Random video

PAY YOUR EMPLOYEES WELL! — Why Good Workers Are Worth Every Penny

237 views · Published 20 November 2016 · 4:57 · Indexed 28 October 2026

Channel: Mike Martins · 2016 · People & Blogs

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I want to make a quick video tonight about something I think is absolutely crucial for anybody running a business:

TAKE CARE OF YOUR EMPLOYEES.

Today we had a major problem at the shop. Our main computer—the computer running our point-of-sale system and handling important parts of the business—suddenly died.

I wasn't standing there supervising anybody.

My employee took it upon himself to go into the back room, grab one of our spare computers, hook it into the POS system and get us operating again.

Because our important information is stored in the cloud, losing the physical computer wasn't the end of the world. But then we discovered another problem.

Our receipt printer wouldn't work properly with the replacement computer.

Instead of giving up, my employee started troubleshooting.

He looked for drivers. He researched the printer. He watched YouTube videos. He worked on the problem while continuing to help customers and keep the store operating.

He spent roughly four hours going back and forth between taking care of customers and trying to solve this problem.

Eventually he found the right driver.

And he got it working.

That saved me from potentially having to buy another receipt printer and, more importantly, kept the business operating properly.

He didn't do it because I was standing over his shoulder telling him what to do.

He did it because he cared.

That's the kind of employee you want.

I remembered that he had ordered an Xbox One game through my Amazon Prime account for around $78 and was planning to pay me back.

So I called him and told him:

The game is yours. I'll pay for it.

That's my way of saying thank you for having my back.

If you're an employer, pay attention to the employees who want to learn, who show initiative, who care about the company and who want to see the business succeed.

Pay them properly.

Treat them properly.

Reward them when they go beyond what's expected.

Things are extremely expensive here in Vancouver, and I want the people working for me to be able to pay their rent, support their families and feel like their work matters.

I'm a strong believer in karma.

You take care of people and, when things get difficult, you'll discover who has your back.

To my employees watching this:

Thank you.

You've helped make the businesses what they are today.

And to employers:

Take care of your employees. It's worth it in the long run.

Thanks for watching!

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